| Topic | Posted |
|---|---|
Introduce Yourself! » Is there videos on how to use this site?Hi Gerry, Great question! We are currently working on Demo videos and hope to have them posted in the near future. As for now you are more than welcome to email me your contact info, so I can give y… (Posted Nov 10, 2013 8:14 PM) |
Nov 10, 2013 8:14 PM |
Blog Comments » David and Tricia Bregman - August's Vacation Rental of the MonthWe would like to introduce David and Tricia Bregman as OwnerRez's VROTM! The Bregman's live in Orange County, California. David and Tricia own two vacation rental homes in Palm Springs. They bought… (Posted Aug 5, 2013 9:18 AM) |
Aug 5, 2013 9:18 AM |
Blog Comments » Scheduled sending for emailsHi Claudia, Great question! All you have to do is: 1.) Create a custom field at the property level 2.)Populate it with the property specific information 3.) Create the scheduled email template t… (Posted Jul 19, 2013 1:49 PM) |
Jul 19, 2013 1:49 PM |
Blog Comments » Randy in Galveston - June's Vacation Rental of the MonthWe want to introduce Randy J. of Galveston, Texas as our Vacation Rental of the Month! Randy has been a loyal user of OwnerRez, and his comments and suggestions have helped us grow our software and … (Posted Jun 17, 2013 8:40 PM) |
Jun 17, 2013 8:40 PM |
Feature Requests » Printing OwnerRez calendarsHi Martin, It should be able to print in color. You might have to check out your printer default settings. You can call me if this does not fix the problem, or if you have any more questions. Thank… (Posted Jun 17, 2013 1:13 PM) |
Jun 17, 2013 1:13 PM |
Blog Comments » Look professional & make your rental stand out!From the first moment a potential guest looks at pictures of your rental you are setting the tone and expectations for your renters. Your guests are more likely to treat your rental with respect and… (Posted May 2, 2013 9:37 PM) |
May 2, 2013 9:37 PM |
Blog Comments » Damage Protection coming soon - get covered and get paid!For the past year, OwnerRez has offered Travel Insurance as an option that guests can add to their booking, and we're planning on adding Damage Protection as well. Damage Protection is a small fee -… (Posted Apr 18, 2013 6:04 PM) |
Apr 18, 2013 6:04 PM |
Blog Comments » Cardigan Cabins - April's Vacation Rental of the MonthFirst, a prelude. Here at OwnerRez, we constantly hear feedback from users - including some funny and interesting stories - and we've been looking for a way to share some of that with the community.… (Posted Apr 5, 2013 10:22 PM) |
Apr 5, 2013 10:22 PM |
Blog Comments » Pet policiesWhen you are deciding on whether or not you are going to accept pets, think about the pros and cons before making your final decision. By allowing animals in your rental you will most likely gain mo… (Posted Apr 3, 2013 5:15 PM) |
Apr 3, 2013 5:15 PM |
General Help and Questions » OData AvailabilityNo specific date yet, but I will make sure to let you know asap. Thanks, Devin (Posted Mar 26, 2013 3:23 PM) |
Mar 26, 2013 3:23 PM |
General Help and Questions » OData AvailabilityGreat suggestion! We do have an API we're working on releasing, but it's not ready for primetime. Would you like an alert him we're ready for beta testers"? Our dev team is working on rapidly rel… (Posted Mar 26, 2013 2:16 PM) |
Mar 26, 2013 2:16 PM |
General Help and Questions » Security Deposit Release emailWe have been busy working on releasing the overhaul to the settings section and we're very close to releasing it -- it should be out in a week or two. Once we get that out, we'll go through a couple … (Posted Mar 26, 2013 2:06 PM) |
Mar 26, 2013 2:06 PM |
General Help and Questions » Change of payment methodHi Claudia, No our system does not automatically recognize this. We will go ahead and refund that amount for you. In the future if it happens again just send an e-mail to help@ownerreservations.c… (Posted Mar 21, 2013 6:00 PM) |
Mar 21, 2013 6:00 PM |
Blog Comments » We now recognize custom inquiry emails from any websiteGreat question Jon! We understand this feature would be very useful to our users. This item is on our to do list, and we will keep you posted when it is finished. Please feel free to send us that ex… (Posted Mar 21, 2013 1:59 PM) |
Mar 21, 2013 1:59 PM |
General Help and Questions » Who is your merchant account company?Hi Jon, We work with two payment providers -- Sage Payments and Securenet. We prefer our customers use Securenet as that's a better deal for them, but it requires at least a three month transaction … (Posted Mar 18, 2013 8:22 PM) |
Mar 18, 2013 8:22 PM |
General Help and Questions » Changing a guest to a different property after bookedHi Damon, We are working on adding that feature and we understand that it's important. For now we can change properties for you. Just email support with the booking number and say which property i… (Posted Mar 15, 2013 2:24 PM) |
Mar 15, 2013 2:24 PM |
Feature Requests » Multi-currency, multilingual, alternative payment methodsHi Ana Rita, Multi-currency is on our to do list, but we don't have it in the near-term development pile yet. We'll keep you informed of any status changes on this. Thanks for being patient, -Dev… (Posted Mar 12, 2013 1:39 PM) |
Mar 12, 2013 1:39 PM |
Blog Comments » How to use a Handyman and Housekeeper/CleanerThere are many ways to go about hiring people to take care of your vacation rental. They can range from property management companies to a caretaker/housekeeper, to yourself being the cheapest optio… (Posted Mar 8, 2013 12:15 PM) |
Mar 8, 2013 12:15 PM |
Blog Comments » Supplementing your income by renting your second homeIf your second house/condo is in a an ideal location desirable enough to be a vacation rental, it's a great way to supplement your yearly income with not a lot of time commitment if done correctly. … (Posted Mar 6, 2013 11:05 AM) |
Mar 6, 2013 11:05 AM |
Feature Requests » Auto emailing of Check in informationHi Glenn, We are very much going at full speed. Some settings changes we created had a domino effect throughout the system. We greatly appreciate your concern and thank you for patiently standing b… (Posted Feb 26, 2013 2:24 PM) |
Feb 26, 2013 2:24 PM |
