Changing a guest to a different property after booked

Marinas Edge
Mar 14, 2013 4:51 PM
Joined Oct, 2012 73 posts

I own a fourplex, each unit is identical. Occassionally, I'll get a booking and the guest will request to stay in a different unit (example, they rented the second floor but decided later they wanted the first floor).

Is there a way to do this in the system?

Damon

Devin B.
Mar 15, 2013 2:24 PM
OR Team Member Joined Feb, 2013 23 posts

Hi Damon,

We are working on adding that feature and we understand that it's important. For now we can change properties for you. Just email support with the booking number and say which property it should be switched to.

Thanks for being patient while we make these updates.


-Devin

Marinas Edge
Mar 15, 2013 10:12 PM
Joined Oct, 2012 73 posts

Thank you