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Joined October 2012
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Blog Comments » FlipKey inquiry parsing

Yeah, mine is new. Thanks for all your help!

(Posted Jul 1, 2014 2:14 PM)

Blog Comments » FlipKey inquiry parsing

Looks like FlipKey has disabled the ability to bypass their booking system. http://help.flipkey.com/hc/en-us/articles/200903127-Pay-Per-Booking-Plan-#id.fjj8u2l0v5a Damon

(Posted Jun 20, 2014 5:54 PM)

Blog Comments » FlipKey inquiry parsing

That makes a lot of sense. I actually set up my account and they defaulted to allowing FlipKey payments, and I can't figure out how to turn it off. I'll contact them! Thanks

(Posted Jun 20, 2014 5:50 PM)

Blog Comments » FlipKey inquiry parsing

Ive sent 3 different inquiries today, all still come through as unrecognized emails.

(Posted Jun 20, 2014 12:01 AM)

Blog Comments » FlipKey inquiry parsing

Any luck on this?

(Posted Jun 12, 2014 2:43 PM)

Blog Comments » FlipKey inquiry parsing

I just re-sent what I believe is the original

(Posted Jun 3, 2014 12:48 AM)

Blog Comments » FlipKey inquiry parsing

Great. I just forwarded it to you. Damon

(Posted Jun 2, 2014 4:29 PM)

Blog Comments » FlipKey inquiry parsing

I just set up a flipkey account and it came through as unrecognized email. Did they change something again?

(Posted May 31, 2014 5:59 PM)

General Help and Questions » Email Issue

Thanks, that fixed the problem. Really appreciate your fast response, you guys are awesome!

(Posted May 30, 2014 6:43 PM)

General Help and Questions » Email Issue

My guest forwarded me an email she'd received (our Check-In details email) and it was not formatted correctly, lots of jibberish. I opened the template and it displays fine from the system. I then …

(Posted May 30, 2014 4:01 PM)

General Help and Questions » Discrepancy between "Owing" on Bookings Tab and Overview Booking

Update: I believe this was a caching issue now. I closed IE and re-opened and all was fine :) Damon

(Posted May 3, 2014 11:29 AM)

General Help and Questions » Discrepancy between "Owing" on Bookings Tab and Overview Booking

I'm doing some clean up and adjusting amounts owing vs. amounts paid. For some reason the amounts owing showing up on the Bookings listing doesn't match the amount owing after I make adjustments to …

(Posted May 3, 2014 11:23 AM)

General Help and Questions » Access to Back-End Data

I'm not a programmer, but I know a bunch of them :) Can you email me some documentation or give me a rough idea of how much coding time it might take? Damon

(Posted Apr 14, 2014 5:35 PM)

General Help and Questions » Access to Back-End Data

Is there anyway to connect to the data from the back-end yet? I want to automate some of my dashboards that I build from the data. Damon

(Posted Apr 14, 2014 12:22 AM)

General Help and Questions » Refunds on an expired card

We have a situation where the original card that our guest paid on has expired. We went in, scheduled a new payment and added the new credit card. When we go to refund it still references the old c…

(Posted Jan 4, 2014 12:34 AM)

General Help and Questions » AirBnB

Any recommendations for handling AirBnB? Currently it is 100% manual and I can't get the balances to match since Airbnb collects a surcharge...

(Posted Sep 6, 2013 12:08 AM)

General Help and Questions » What are u guys working on?

Sounds cool! Can't wait.

(Posted Aug 18, 2013 3:30 PM)

General Help and Questions » What are u guys working on?

Your last few releases spoiled me..I'm anxiously awaiting your next release. What can we expect from it and approximately when will we see it ??

(Posted Aug 16, 2013 2:25 PM)

General Help and Questions » Couple of things-Disabling emails and historical scheduling

I think that solved my issue. Thanks!

(Posted Jul 28, 2013 1:02 AM)

General Help and Questions » Widgets not displaying correctly

Solved! Thank you. Damon

(Posted Jul 28, 2013 12:24 AM)