| Topic | Posted |
|---|---|
General Help and Questions » test newtest add (Posted Oct 30, 2020 8:45 AM) |
Oct 30, 2020 8:45 AM |
Introduce Yourself! » testtest with image [img https://cdn.orez.io/w/images/e8fc6b3a15084025ad1414bb3b109ec1.png] and after text (Posted Sep 7, 2016 9:08 PM) |
Sep 7, 2016 9:08 PM |
General Help and Questions » Updating CalendarThis looks to have been a momentary glitch on VRBO's side where they returned a bad credentials error. I reset your account and ran a verify calendar sync and everything went through smoothly. Does… (Posted Sep 10, 2014 1:40 PM) |
Sep 10, 2014 1:40 PM |
Blog Comments » UpdatesWe've been hard at work for a long time on several large updates. It's taken a lot longer than we thought, so we've started to break out smaller updates that we can release independently. Over the p… (Posted Sep 6, 2014 7:56 PM) |
Sep 6, 2014 7:56 PM |
General Help and Questions » Scheduled emailsI looked into the per-property scheduled email feature yesterday and was able to extract it from our larger changes. I did a hotfix release last night to add that (and also add support for VRBO's "Ne… (Posted Sep 5, 2014 10:10 AM) |
Sep 5, 2014 10:10 AM |
General Help and Questions » Scheduled emailsYou're right -- we don't currently have a way to assign a scheduled email to one property and not another. This is high on our priority list, but we're working through a couple of things first to mak… (Posted Sep 4, 2014 11:08 AM) |
Sep 4, 2014 11:08 AM |
General Help and Questions » Access to Back-End DataWe do have a full API, but currently it's shared with a select few partners as the surface area is a bit tight. Can you give me an idea of the kinds of operations you'd like to do (add properties, cr… (Posted Aug 21, 2014 12:44 AM) |
Aug 21, 2014 12:44 AM |
General Help and Questions » Modifying the rate structureWe don't have anything in place to do this automatically right now. I've added rate bands like you've suggested to our list of ideas to research and implement. (Posted Jul 10, 2014 10:04 AM) |
Jul 10, 2014 10:04 AM |
General Help and Questions » Testing templatesThere's not a "send test email" button right now, but you can do it like this: - Disable the email template (so it won't automatically go out) - Create a test booking with your email address - Go … (Posted Jul 9, 2014 12:49 PM) |
Jul 9, 2014 12:49 PM |
General Help and Questions » Exporting email addressesYou can export any master grid (quotes, bookings, inquires, etc.) to Excel or CSV using the export button at the top right of the screen. When exporting, we add several extra columns that aren't on t… (Posted Jul 9, 2014 12:41 PM) |
Jul 9, 2014 12:41 PM |
General Help and Questions » send an email template twice?There's no way to automatically send the same email twice. You could manually go into the email tab of the booking and resend it, but that sort of defeats the whole point of what it sounds like you'r… (Posted Jun 27, 2014 8:34 PM) |
Jun 27, 2014 8:34 PM |
Blog Comments » FlipKey inquiry parsingLooks like they grandfathered in old plans: http://help.flipkey.com/hc/en-us/articles/200903347-Subscription-Pricing, but it sounds like yours is new? (Posted Jun 21, 2014 9:46 AM) |
Jun 21, 2014 9:46 AM |
Blog Comments » FlipKey inquiry parsingI see those emails coming in. I think I know what's going on now. Were you recently converted to the FlipKey payments system? Once that happens, FlipKey will block all contact info for the guest unt… (Posted Jun 20, 2014 2:52 PM) |
Jun 20, 2014 2:52 PM |
General Help and Questions » Question about a Gateway page for our clients (check out page)The way it works in OwnerRez, you'll create a Quote and send it to the guest. That Quote contains a link that lets them check out (using your merchant account), pay, and once payment is complete it w… (Posted Jun 19, 2014 1:12 PM) |
Jun 19, 2014 1:12 PM |
Blog Comments » FlipKey inquiry parsingI've looked through your account and several other test accounts we use and haven't been able to reproduce the problem with the FlipKey emails. Have you seen any other unrecognized inquiries come in… (Posted Jun 18, 2014 9:05 PM) |
Jun 18, 2014 9:05 PM |
Blog Comments » FlipKey inquiry parsingThat looks like it's a reminder about a previous inquiry, not an actual inquiry. The email's in a different format from the standard inquiry. It says, "You haven't responded to this inquiry" etc. etc… (Posted Jun 2, 2014 8:28 PM) |
Jun 2, 2014 8:28 PM |
General Help and Questions » Email IssueI looked into the details of the email template and it looked like the HTML was slightly corrupted at the end, possibly from by hand editing, and this was causing the editor to crash. I fixed the co… (Posted May 30, 2014 5:56 PM) |
May 30, 2014 5:56 PM |
General Help and Questions » Email IssueWe're looking into this. Are you seeing the issue with any other bookings using this email, or any other email templates? (Posted May 30, 2014 5:41 PM) |
May 30, 2014 5:41 PM |
General Help and Questions » Widgets not displaying correctlyWhen you want to display multiple widgets on one page, you only need to add the script once. You'll keep the <div class="ownerrez-calendar"... part of the widget include html, but only put the <scri… (Posted Jul 27, 2013 3:03 PM) |
Jul 27, 2013 3:03 PM |
Feature Requests » Extra information for bookingYou can approximate this now by creating a custom field for Booking called Notes (https://www.ownerrez.com/blog/custom-fields-expanded-to-work-with-bookings). If you follow the directions there and a… (Posted Jul 16, 2013 12:33 AM) |
Jul 16, 2013 12:33 AM |
