cp9293

Joined April 2012
307 posts
Topic

General Help and Questions » Cancellation Policy displayed on the RESERVATION page

Here is a second part to why I ask for this. This just came from the person having problems in this regard, with VISA... "It is with great sadness that we have now lost $771.75, plus countless hour…

(Posted Aug 23, 2013 12:10 PM)

General Help and Questions » Cancellation Policy displayed on the RESERVATION page

Recently, a big problem arouse in a court case between a vacation rental owner and their guest. It made me think of possibly having a security for us owners. Is there any way that on the page that …

(Posted Aug 23, 2013 11:34 AM)

Blog Comments » Scheduled sending for emails

Hi, I am a little late to the game. I have been very busy lately. If I have a property in PA and another one in SC, they both have different letters that go out, with different information. How c…

(Posted Jul 18, 2013 5:14 PM)

General Help and Questions » Security Deposit - Change amount after booked

Is there a way to change the Security Deposit amount, after the person has booked and paid for the booking? I was just looking and noticed that I would like lower the Security Deposit on a Return Cu…

(Posted Jun 20, 2013 9:38 AM)

Blog Comments » Custom fields for email templates

Do you need us to test it for you?? Let us know. :) Claudia

(Posted Jun 19, 2013 9:03 AM)

General Help and Questions » Accepted Cards

So, there may be an extra fee, as AMEX has? Claudia

(Posted Jun 18, 2013 10:42 AM)

General Help and Questions » Accepted Cards

Hi, Are the below cards accepted from WoodForest? carteblanche, dinersclub, discover, eurocard, jcb, mastercard, visa. I know that they also accept AMEX, but there is an extra cost to use AMEX. T…

(Posted Jun 18, 2013 9:51 AM)

Blog Comments » Randy in Galveston - June's Vacation Rental of the Month

Great job, Randy. Hope you have more time now, after OwnerRez. Claudia

(Posted Jun 18, 2013 9:47 AM)

General Help and Questions » Credit Card for Security Deposit entered by guest

Excellent! Thank you!!! Claudia

(Posted Jun 14, 2013 1:58 PM)

General Help and Questions » Pictures included in Quotes

Thanks. I wil think about it. For now, I will continue to send my own quotes manually and just use the booking side of your system. Claudia

(Posted Jun 7, 2013 10:50 AM)

General Help and Questions » Pictures included in Quotes

Hi Michelle, We spoke of this a while ago, but I can't find the thread. Are we going to be able to include pictures soon? I do not use your quote response, still, due to this. I firmly believe th…

(Posted Jun 5, 2013 8:23 PM)

Blog Comments » Custom fields for email templates

Hi Michelle, It would be great to have an ATTACHMENT included in these custom Fields, or somewhere else. This would be great for Welcome Packets! Is that a possibility some time soon? Claudia

(Posted Jun 5, 2013 8:12 PM)

General Help and Questions » OwnerRez

Has something been going on with Owner Rez today? Or is it my system? I received a booking at 7 am, today and didn't come into my inbox until 3 pm. Thanks, Claudia

(Posted Jun 4, 2013 4:19 PM)

General Help and Questions » Credit Card for Security Deposit entered by guest

Thanks! That would be great, if you can make it happen. It would help me a lot, for future Security Deposits. I would rather have a HOLD on their account than have to return a check. Also, not ha…

(Posted May 30, 2013 11:09 AM)

General Help and Questions » Credit Card for Security Deposit entered by guest

I don't understand this... "Let me see if we can just remove that scheduled check" What do I need to do? ** Nevermind. I read it wrong. I thought I had to do something. You will check if you …

(Posted May 30, 2013 11:00 AM)

General Help and Questions » Credit Card for Security Deposit entered by guest

Is there a way to have this function for anyone? I would rather have nothing to do with their private information. Also, can there be an alert that the Security Deposit is coming due, when the orig…

(Posted May 30, 2013 10:36 AM)

General Help and Questions » Credit Card for Security Deposit entered by guest

Hi Michelle, This doesn't seem to work for someone that paid via check. Only gives me the option for ME to enter the information. When I enter the information on the browser, this is what come up …

(Posted May 30, 2013 10:25 AM)

General Help and Questions » Credit Card for Security Deposit entered by guest

Hi, Is there a way for the guest to enter their credit card information, if they paid via check in the original transaction? Some people would pay the security deposit, via credit card. However,…

(Posted May 29, 2013 1:54 PM)

General Help and Questions » iCal

How do I change which calendar I want it to go to? Claudia

(Posted May 18, 2013 5:33 PM)

General Help and Questions » iCal

How do I get the all of my bookings out of my ical on my phone? I disabled the ical under property. However, it remains on my calendar, on my phone. Claudia * Correction, some are still on my ica…

(Posted May 18, 2013 1:42 PM)