Leaving Hostaway because of their booking fee?

Check Payments Due

cp9293
Jun 3, 2012 2:21 PM
Joined Apr, 2012 307 posts

Hi Michelle,

You have the charge that gets charged, whenever however many days we decide, for the balance due. Does an email go out for the balance due, via check?

When I go back to look at where it might say the due date I can't seem to find it. Usually, don't you have all the information on when it was paid and when the payments are due? Nowhere on the guests info do I see when the balance is due. I had to go into the archives and look at my rental agreement. Am I missing something?

Claudia

Michelle J
Jun 4, 2012 8:36 AM
OR Team Member Joined Jan, 2011 403 posts

You're correct. Currently, second payments for non-credit card bookings (check, cash) are not displayed. If you recall, we just recently added check payments to the process. Before that, everything was credit card across the board. This is very high on our To Do list though.

-Michelle

D. Flones
Oct 18, 2012 1:06 PM
Joined Sep, 2012 14 posts

Any update on this?

Michelle J
Oct 18, 2012 1:21 PM
OR Team Member Joined Jan, 2011 403 posts

Hi J.Villalobos,

No more update or ETAs yet, but thank you for checking back and nudging it. Payment reminders and scheduled non-CC payments are highly requested.

-Michelle