| Topic | Posted |
|---|---|
General Help and Questions » Any new changes come in soon?Hi All, We haven't heard from anyone in a while. I was wondering if you guys were working on something or if things are status quo? Any exciting changes coming? If so, when are they expected in… (Posted Aug 19, 2014 10:38 AM) |
Aug 19, 2014 10:38 AM |
General Help and Questions » Cancellation Policy displayed on the RESERVATION pageGood question. I was JST talking with my sister about this option the other day and didn't know what happened to that. She hasn't signed up yet until she has more assurance that the guest saw certain… (Posted May 25, 2014 4:19 AM) |
May 25, 2014 4:19 AM |
General Help and Questions » 3rd Party AlertsIs there a way for us to enter a template for these alerts? Currently, my housekeeper receives an email for any changes in dates, and there is nothing in the body of the email, only your standard… t… (Posted May 10, 2014 3:31 PM) |
May 10, 2014 3:31 PM |
General Help and Questions » Specials on Particular Time FramesI was wondering if there was a way to enter somewhere Special Rates, within a certain time frame? Almost like a Last Minute Special. For example, I wanted to reduce my rate by $150 for a weeks rent… (Posted Apr 2, 2014 9:00 AM) |
Apr 2, 2014 9:00 AM |
General Help and Questions » Included Base price in Quote TemplateYes, exactly! Thanks! (Posted Mar 8, 2014 2:45 PM) |
Mar 8, 2014 2:45 PM |
General Help and Questions » Included Base price in Quote TemplateMe again… Can you please include the base price option in the Quote Template? For example QTBASE? When I send a quote, I state that the rate is $700, plus taxes and fees, for a total of QTAMT. Th… (Posted Mar 5, 2014 9:10 AM) |
Mar 5, 2014 9:10 AM |
General Help and Questions » The security deposit for booking # xx needs to be released EmailHi Michelle, I am back. Miss me? LOL Can you please include the Name of the person that the below email generates?… "The security deposit for booking # 281679 needs to be released" If possible,… (Posted Mar 4, 2014 8:28 AM) |
Mar 4, 2014 8:28 AM |
General Help and Questions » Overview and Info ScreenHi Michelle, Can you please include the NOTES on these two pages? When I go in there, I would like to see the notes that the guest or myself have entered. Thanks, Claudia (Posted Mar 4, 2014 8:23 AM) |
Mar 4, 2014 8:23 AM |
Feature Requests » Would love to see the entire year on calendar + required phone #I second that, Wendy! Preferably, their cell phone number. Also, for them to have to enter PET info. Whether it is 0 or 1. Claudia (Posted Jan 7, 2014 10:24 AM) |
Jan 7, 2014 10:24 AM |
General Help and Questions » Archived PDF FileI was able to see them before. Maybe it has more to do with the adobe reader, since I made it to default when opening. Could it be that? (Posted Jan 6, 2014 9:02 PM) |
Jan 6, 2014 9:02 PM |
General Help and Questions » Archived PDF FileI can't seem to be able to open the Archived PDF File under OwnerRez. I am trying to look at the Rental Agreement, which was agreed upon. Thanks, Claudia (Posted Jan 6, 2014 4:08 PM) |
Jan 6, 2014 4:08 PM |
General Help and Questions » Updating CalendarBTW, it does work now. I meant to come back and let you know. However, HomeAway is now getting rid of HomeAway Connect in December. Are you aware of this? I believe we now have to find a new cale… (Posted Nov 11, 2013 9:38 AM) |
Nov 11, 2013 9:38 AM |
General Help and Questions » Updating CalendarI think it is working now, since I don't remember entering a manual reservation for a booking on VRBO. Thanks, Claudia (Posted Oct 31, 2013 12:24 PM) |
Oct 31, 2013 12:24 PM |
General Help and Questions » Updating CalendarHi Michelle, I have not changed the information you recommended yet. I haven't had time, so I can't answer it yet. Claudia (Posted Oct 30, 2013 9:11 PM) |
Oct 30, 2013 9:11 PM |
General Help and Questions » Updating CalendarThe more I think about it, if it has to do with the bundling (done on 9/13 for me), I think they told me that any updates will come from my VRBO site. Thus, if I had the VRBO calendar as the SYNC, t… (Posted Oct 17, 2013 10:31 AM) |
Oct 17, 2013 10:31 AM |
General Help and Questions » Updating CalendarInteresting. Maybe you can check if it may have something to do with Bundling. The only thing that may have changed was that I bundled HomeAway and VRBO. Also, VRBO is my main website, not HomeAw… (Posted Oct 17, 2013 10:29 AM) |
Oct 17, 2013 10:29 AM |
General Help and Questions » Updating CalendarI am not sure if it is only me, but I do not see my calendar being updated on the VRBO and HomeAway calendar. Thanks, Claudia (Posted Oct 16, 2013 11:57 AM) |
Oct 16, 2013 11:57 AM |
General Help and Questions » Create template for a scheduled booking emailHi Devin, Thank you. Yes, I believe this is what I am looking for. However, it seems so complicated to set everything up. I can't seem to get my mind around all the different fields that have to … (Posted Oct 2, 2013 8:34 PM) |
Oct 2, 2013 8:34 PM |
General Help and Questions » Create template for a scheduled booking emailHi, I just noticed this. Is this something that we got a notice about and I missed? Maybe I missed something else, but is there a way to separate different rentals? I have two rentals. One in Pe… (Posted Oct 2, 2013 5:23 PM) |
Oct 2, 2013 5:23 PM |
General Help and Questions » Cancellation Policy displayed on the RESERVATION pageThat sounds great! When you say the final confirmation page, which page is that? Is that where they agree to pay, whether it is check or credit card? When do you think that will be going in? Clau… (Posted Aug 24, 2013 10:10 AM) |
Aug 24, 2013 10:10 AM |
