If you open your email in OwnerRez, you'll notice two things: the filters and columns have changed, and a lot more email messages are showing. After releasing the new email sending/archiving framework, it became immediately obvious that the email...
Over the past few days, a number of users have noticed that their OwnerRez calendar has not been showing new bookings, only old ones. Or, more accurately, it would take anywhere from a few minutes to several hours for new bookings to appear. At ...
Earlier this morning, we rolled out a major release that introduced our new sending/archiving framework for email. When you first login, you'll notice the new 'Email' menu. When clicked, you'll see our standard-looking grid showing your sent mes...
As you know, OwnerRez is heavily reliant on email. From the first time you respond to a guest's inquiry to the last time (probably releasing their security deposit), the system sends an average of 8 emails to the guest and 6 to the owner. That's...
FlipKey recently changed the format of their inquiry emails. Our parsing system was unable to extract the departure date so you may have noticed some of your FlipKey inquiries arriving without a departure date. We've since corrected the parsing ...
