We just released a major update that includes, among other things, our first attempt at inquiry management and tracking. The next time you login, you'll notice a shiny new menu called "Inquiries". Click on it, and you'll see an instructional pag...
Last week we released an update that allowed users to keep their HomeAway and VRBO calendars up to date. Right on the heels of that release, we've decided to push out an update for FlipKey and TripAdvisor too. If your property is listed on Flip...
Over the past year, one of the most requested features has been calendar integration for VRBO and HomeAway. The request usually varies in style, but the end result is always something like "I hate doing double entry. Can't you keep my VRBO up to...
A month ago, we posted an article on why it is bad to reserve a security deposit way in advance of the guest's arrival date. In the same article, we mentioned that some gateways have an automatic release period that is so short (Sage Payments is ...
We've been asked two primary questions about refunds other than the "overpayment balance" message that was covered in the last post. Those two questions are: 1) What is a "linked payment"? 2) Why is my refund request being denied by the bank? ...
