| Topic | Posted |
|---|---|
General Help and Questions » VRBO Inquiry issueThat is the WORST interface I have ever seen. But thanks - I think that did it. David (Posted Jan 2, 2013 3:08 PM) |
Jan 2, 2013 3:08 PM |
General Help and Questions » VRBO Inquiry issueI think that VRBO may have changed something - we have two properties linked to the same account - it seems that VRBO is now only allowing one set of email's for both properties. In the past I think … (Posted Jan 1, 2013 8:13 PM) |
Jan 1, 2013 8:13 PM |
General Help and Questions » Syncing CalendarsVeronica - Thanks! It had been so long since it set-up the calendar I forgot that the connect ID was different. That did the trick. David (Posted Nov 25, 2012 11:13 AM) |
Nov 25, 2012 11:13 AM |
General Help and Questions » Syncing CalendarsI have a new Calendar sync issue that just arose. We spun up a new property and purchased the "bundle' from VRBO that gives us a VRBO listing and a HomeAway listing. The issue is that is it not a 't… (Posted Nov 24, 2012 2:16 PM) |
Nov 24, 2012 2:16 PM |
General Help and Questions » Booking Arrival Dates and Booking Departure DatesMichelle, Has this fix been rolled out yet? Thanks, David [quote=Michelle J]Should be weeks. We actually just finished the coding part yesterday and are now working on content. This release has… (Posted Jul 28, 2012 12:25 PM) |
Jul 28, 2012 12:25 PM |
General Help and Questions » how much for this Vacation Rental Software?That's great news - I am thinking about moving over to your merchant account from the one I have been using. The site state: "All merchant accounts have fees, based on Interchange rates. Our banking… (Posted Jun 28, 2012 3:11 PM) |
Jun 28, 2012 3:11 PM |
General Help and Questions » Issue with contract...Thanks for the (as always) super quick response. In the interim I will take it out of the contract as it is causing confusion (which I already did). Please let me know when the display issue is fixed… (Posted May 29, 2012 10:52 AM) |
May 29, 2012 10:52 AM |
General Help and Questions » Issue with contract...I just took a look at a test quote I did for July 9 and 10th and the dates in the contract are being populated as: Arrival Date: May 30, 2012 Depature date: May 31, 2012 Here is a link to the quot… (Posted May 29, 2012 10:44 AM) |
May 29, 2012 10:44 AM |
General Help and Questions » Issue with contract...Sam, I took it out last night since I had a guest notify me that the dates in the contract were wrong. I did a test quote to myself and saw the same behavior - I will put it back in right now as ano… (Posted May 29, 2012 10:38 AM) |
May 29, 2012 10:38 AM |
General Help and Questions » Issue with contract...If I use the insert field Booking arrival date and Booking Departure date in the contract,the form is date that is displayed is not the actual booking date, but the date that the form is completed by… (Posted May 28, 2012 10:21 PM) |
May 28, 2012 10:21 PM |
General Help and Questions » Security Deposit Release emailI did not realize it says that we will be following-up with a survey. While we do send out a thankyou note after a guest stays, we don't send a survey. David (Posted Oct 13, 2011 1:56 PM) |
Oct 13, 2011 1:56 PM |
General Help and Questions » Security Deposit Release emailThe other day a renter responded to the security deposit release - this was the first time I had actually seen the message. Is there a way to customize the message? Thanks, David (Posted Oct 13, 2011 12:16 PM) |
Oct 13, 2011 12:16 PM |
Blog Comments » Inquiries, inquiries, inquiriesThanks - the requests keep coming only because you folks have such a good product and are spoiling us with great features :) David (Posted Aug 24, 2011 9:43 AM) |
Aug 24, 2011 9:43 AM |
Blog Comments » Inquiries, inquiries, inquiriesThanks for the quick reply - I should have made my questions clearer. Is there a way to edit the reply template, like the booking response template - this would be nice. As for viewing the response… (Posted Aug 24, 2011 9:04 AM) |
Aug 24, 2011 9:04 AM |
Blog Comments » Inquiries, inquiries, inquiriesThis is nice - two questions. Is there a way to edit the standard inquiry response? Also can you view the email that was sent as part of the response. Thanks, David (Posted Aug 24, 2011 8:36 AM) |
Aug 24, 2011 8:36 AM |
General Help and Questions » Homeaway calendar sync broken?Glad to know you are on top of it. I did correct it - it was for the Nov 14-16th booking. I only realized that the sync didn't happen because I got another inquiry overlapping those dates. David (Posted Aug 1, 2011 6:00 PM) |
Aug 1, 2011 6:00 PM |
General Help and Questions » Homeaway calendar sync broken?Are the Homeaway and VRBO calendar sync broken. I checked and FlipKey was updated but Homeaway Connect was not. I did the 'test' and the system said that the test was successful. David (Posted Aug 1, 2011 5:48 PM) |
Aug 1, 2011 5:48 PM |
Blog Comments » New calendar synchronization for FlipKey and TripAdvisorIt took me a while to see this one :) but I really like it. I choose to use the FlipKey widget on the property website, so the sync feature if awesome for me. Thanks and keep up the good work! Davi… (Posted Jul 6, 2011 9:35 PM) |
Jul 6, 2011 9:35 PM |
Feature Requests » Calendar viewIt would be nice to have a multi-month calender view as well as the one month provided in the bookings section. David (Posted May 6, 2011 6:43 PM) |
May 6, 2011 6:43 PM |
Blog Comments » Why you shouldn't reserve security deposits way in advanceGreat write-up on the process. I changed mine to 5 days (I use Authorize.net) which I feel is good. On occasion I have customers question the security deposit. I let them know that this method is mu… (Posted May 3, 2011 5:15 PM) |
May 3, 2011 5:15 PM |
