| Topic | Posted |
|---|---|
General Help and Questions » How will OwnerRes. handle the HomeAway e-mail policy change?I just noticed that HomeAway released a survey asking people what they thought of the new interface/workflow of the email changes that are coming. To see the changes and comment, go here: https://w… (Posted Oct 11, 2012 8:25 AM) |
Oct 11, 2012 8:25 AM |
Blog Comments » A first pass at email templates and rich-text email messagesHi Claudia, That is something we're planning on doing, but it hasn't been scheduled for development yet. -Michelle (Posted Oct 4, 2012 7:38 AM) |
Oct 4, 2012 7:38 AM |
General Help and Questions » Optional Pool Heat chargeYou're right that it should be a higher priority. Our Florida/beach area users constantly mention it because of the pool heat options that are prevalent in those areas. They always have to ask-and-… (Posted Sep 20, 2012 5:53 PM) |
Sep 20, 2012 5:53 PM |
Blog Comments » A first pass at email templates and rich-text email messagesImages, tables and other advanced functionality are coming soon. We'll be adding that to the toolbar. You can go ahead and add images right now if you know how to edit the raw HTML formatting of th… (Posted Sep 20, 2012 5:05 PM) |
Sep 20, 2012 5:05 PM |
General Help and Questions » Optional Pool Heat chargeNo dev date has been scheduled so I can't give you a hard ETA. However, after the current email sprints are finished, we'll be returning to quotes and payment options which includes things like opti… (Posted Sep 20, 2012 4:54 PM) |
Sep 20, 2012 4:54 PM |
General Help and Questions » Optional Pool Heat chargeHi oakisland, At the moment, we don't support optional charges such that the guest can select which options they want when they're accepting the quote. That is an often-requested feature and is al… (Posted Sep 20, 2012 4:39 PM) |
Sep 20, 2012 4:39 PM |
Blog Comments » A first pass at email templates and rich-text email messagesHi Claudia, If you're referring to the quote table that shows the charges, there is already a field for that in the fields list. Look for "{QHCTAB}" in the fields list. If you click the "Use Defau… (Posted Sep 20, 2012 10:25 AM) |
Sep 20, 2012 10:25 AM |
Blog Comments » Interesting interview with HomeAway experts about listing adviceHi, everyone! I wanted to point out an interesting interview that Matt Landau recently conducted inside the walls of HomeAway, FlipKey and TripAdvisor. Matt asked the experts a number of important … (Posted Sep 20, 2012 10:14 AM) |
Sep 20, 2012 10:14 AM |
General Help and Questions » Incorrect Quote generated from Owner ReservationsTo be clear, you can always manually adjust the quote charges at any time by opening the quote and clicking on the Charges tab. You probably already know that but I wanted to point it out just in ca… (Posted Sep 5, 2012 9:07 AM) |
Sep 5, 2012 9:07 AM |
General Help and Questions » Incorrect Quote generated from Owner ReservationsHi Ed, What you're seeing is the result of having arrival/departure dates that span multiple rate periods. The problem is that having multiple rate periods within the same quote creates ambiguities… (Posted Sep 5, 2012 9:05 AM) |
Sep 5, 2012 9:05 AM |
General Help and Questions » Guest AddressNo, not yet unfortunately. We are going to try to weave in a number of payment-related updates into the next few sprints while we're working on email. There are a number of things we're trying to w… (Posted Aug 28, 2012 3:45 PM) |
Aug 28, 2012 3:45 PM |
General Help and Questions » Calendar details to third personWhen creating a new Google Calendar or accessing it from a different browser, Google sometimes asks you to validate by submitting a CAPTCHA image test. Try logging into your Google Calendar and maki… (Posted Aug 18, 2012 9:27 AM) |
Aug 18, 2012 9:27 AM |
General Help and Questions » Calendar details to third personHi Claudia, Yes, we will. Shareable "read only" calendar views has been requested before. In the meantime, why don't you create a free Google Calendar, have OwnerRez sync with that and then let he… (Posted Aug 18, 2012 8:03 AM) |
Aug 18, 2012 8:03 AM |
Feature Requests » Comments under the Quote TabComments will be accommodated by a Notes feature that is planned for future development. At the moment, it hasn't been scheduled. (Posted Aug 13, 2012 8:50 AM) |
Aug 13, 2012 8:50 AM |
General Help and Questions » How will OwnerRes. handle the HomeAway e-mail policy change?At the moment, there are no plans in place for how we will handle those type of inquiries should HomeAway decide to go closed-loop. Without seeing a real sample of how their alert emails will be str… (Posted Aug 13, 2012 8:49 AM) |
Aug 13, 2012 8:49 AM |
Blog Comments » Calendar not showing new bookings?Over the past few days, a number of users have noticed that their OwnerRez calendar has not been showing new bookings, only old ones. Or, more accurately, it would take anywhere from a few minutes t… (Posted Aug 7, 2012 11:07 AM) |
Aug 7, 2012 11:07 AM |
General Help and Questions » New Email featureGreat, glad to hear it! We're doing a short mid-sprint update next week that will show sent AND received email with some more filter options. (Posted Aug 4, 2012 8:44 AM) |
Aug 4, 2012 8:44 AM |
General Help and Questions » Booking does not appearWe're looking into a caching issue. Others are commenting that the main calendar view is "sticky" and takes a couple of hard refreshes before showing new bookings. One of the latest releases may ha… (Posted Aug 3, 2012 5:07 PM) |
Aug 3, 2012 5:07 PM |
General Help and Questions » Booking does not appearTry that refresh thing I mentioned earlier. F5 and Ctrl + F5 several times. Do you see it in your grid view? (Posted Aug 3, 2012 5:03 PM) |
Aug 3, 2012 5:03 PM |
General Help and Questions » Booking does not appear[quote=cp9293]My calendar is not showing it booked. Everything else is.[/quote] Can you be more specific here? Do you mean the main booking calendar in OwnerRez isn't showing it, or one of the cal… (Posted Aug 3, 2012 4:50 PM) |
Aug 3, 2012 4:50 PM |
