| Topic | Posted |
|---|---|
General Help and Questions » InquiriesPawel, I wanted to put an update on this thread just in case you hadn't seen it already. Inquiry management has been released. You can read more about it on your blog. Here's 4 blog posts about i… (Posted Aug 26, 2011 2:43 PM) |
Aug 26, 2011 2:43 PM |
Blog Comments » Inquiries, inquiries, inquiriesHi David, At the moment, there is no way to do that automatically but they're both on the developer roadmap, Thanks, Michelle (Posted Aug 24, 2011 9:36 AM) |
Aug 24, 2011 9:36 AM |
Blog Comments » Inquiries, inquiries, inquiriesGood Morning David, [quote=DPVR.info]Is there a way to edit the standard inquiry response?[/quote] Absolutely. The "answer" page looks very similar to the email page for quotes. You can edit ever… (Posted Aug 24, 2011 8:43 AM) |
Aug 24, 2011 8:43 AM |
General Help and Questions » Homeaway calendar sync broken?We released a major update over the weekend that, among other things, included the fix for this issue. You should no longer see any issues with the HAC calendar. (Posted Aug 22, 2011 10:46 AM) |
Aug 22, 2011 10:46 AM |
General Help and Questions » Homeaway calendar sync broken?And you thought the dates were available when you looked at the HAC calendar, but then OwnerRez didn't let you create a quote or booking because those dates were taken. Got it. (Posted Aug 1, 2011 6:02 PM) |
Aug 1, 2011 6:02 PM |
General Help and Questions » Homeaway calendar sync broken?Hi David, You stumbled across a very rare bug in the sync process - one that we already knew about but hasn't been fixed yet. Basically, every couple of hundred syncs, if a booking is deleted and t… (Posted Aug 1, 2011 5:56 PM) |
Aug 1, 2011 5:56 PM |
Feature Requests » ReportsHi Angie, Thanks for your questions. [quote=Angie]Will this software ultimately allow for year end or season end reports? I haven't gone live with this yet so maybe they come after you have somethi… (Posted Jul 25, 2011 9:17 AM) |
Jul 25, 2011 9:17 AM |
General Help and Questions » Inquiries[quote=Pawel K]Have the inquiry features described below been released?[/quote] No, not yet. [quote=Pawel K]If not, can you give a general date for when they might be available?[/quote] It is th… (Posted Jun 22, 2011 11:50 AM) |
Jun 22, 2011 11:50 AM |
Feature Requests » Additional Charge optionHi Pawel, Thanks for trying out our software. Some answers... [quote=Pawel K]The processing fee appears to be a manual input in the Surcharges section. Is this fee then set by the owner? Or, does… (Posted Jun 22, 2011 8:15 AM) |
Jun 22, 2011 8:15 AM |
General Help and Questions » how much for this Vacation Rental Software?[quote=Greg Nelson]3) But even disregarding all that, the real deal killer is the apparent necessity to maintain a seperate calendar. If you can't use the homeawayconnect (formerly rentalo) calendar,… (Posted Jun 13, 2011 4:36 PM) |
Jun 13, 2011 4:36 PM |
Feature Requests » Calendar viewHi David, Public calendar views are high on the list. One of the reasons we haven't released it yet is because we have some concerns over the multiple ways in which they are needed by different own… (Posted May 9, 2011 10:29 AM) |
May 9, 2011 10:29 AM |
General Help and Questions » InsuranceHi David, We've got Travel Insurance and Damage Protection both at about 75% completeness in terms of development. In Q4 of 2010, we decided to hold both of those features and spend more time worki… (Posted May 2, 2011 9:34 AM) |
May 2, 2011 9:34 AM |
Feature Requests » Auto generated welcome letterHi David, Actually no - that idea isn't on the roadmap. It's definitely an interesting idea which I'll submit. To make that more abstract, it should be multiple emails that can be sent at certain … (Posted Apr 28, 2011 12:50 PM) |
Apr 28, 2011 12:50 PM |
Feature Requests » Additional Charge optionHi Gotomike, We use the 'running total' invoicing method to calculate all fees. There's no special formula or secret way that the fees are added on, it's just based on a running total of what comes… (Posted Apr 28, 2011 8:21 AM) |
Apr 28, 2011 8:21 AM |
Feature Requests » Quote viewedHi David, That one is on the development roadmap as well. It's been requested several times, but no one ever posted it to the forums. Thanks for the feedback. (And please keep it coming) (Posted Apr 27, 2011 4:08 PM) |
Apr 27, 2011 4:08 PM |
General Help and Questions » Confusion on the quote processYes, that's correct. I was just pointing that out as an example of what WILL be done for quotes. Not done yet though. (Posted Apr 27, 2011 4:06 PM) |
Apr 27, 2011 4:06 PM |
Feature Requests » Additional Charge optionHi David, You're right that without this ability it would be manual work to use the system. You'd have to ask the individual, first, if they want a particular optional feature and then manually add… (Posted Apr 27, 2011 3:12 PM) |
Apr 27, 2011 3:12 PM |
General Help and Questions » Confusion on the quote processHi David, That's a great suggestion. If you look at a booking, you'll notice an "Email" menu that shows the email sent (or not sent) to the guest (and if they were sent, when it last occurred). It… (Posted Apr 27, 2011 3:08 PM) |
Apr 27, 2011 3:08 PM |
Feature Requests » Additional Charge optionHi David, Your request is not only on the development roadmap, but it's high on the list. This feature is requested quite often. If you open one of your properties and click the Surcharges menu, y… (Posted Apr 24, 2011 8:00 AM) |
Apr 24, 2011 8:00 AM |
General Help and Questions » Sent email for quotesHi DPVR.info, We use quotes@ownerreservations.com as the From Address on all sent quotes, but the ReplyTo Address is your address (the address of the owner sending the quote). When your guest click… (Posted Apr 22, 2011 9:40 AM) |
Apr 22, 2011 9:40 AM |
