Sam Westcott

OwnerRez Team Member
Joined December 2009
127 posts
Topic

Feature Requests » New User Feedback

Thanks for the feedback, Jim. [quote=skikirkwood]Again, the highest priority request I have is to get your new quote generation engine out that reliably works with holidays and override dates[/quote…

(Posted Jan 5, 2011 7:59 PM)

Blog Comments » Link redirection removed from emails

You may have noticed that links in our emails sometimes take awhile to load. Sometimes they don't load at all. You get a nasty "Service Unavailable" blurb. Only a few customers have noticed this, …

(Posted Oct 1, 2010 5:24 PM)

General Help and Questions » how much for this Vacation Rental Software?

Hi Greg, Thanks for the feedback. On number 2... We do support multiple rate periods throughout the year. You can set as many as you want. Here's how... Open your Properties (here's the direct …

(Posted Sep 20, 2010 12:34 PM)

General Help and Questions » Typo

Hi Skikirkwood, Thanks for pointing this out. You're correct. I've requested that that be fixed in an upcoming hotfix due out later this week. I can't imagine how we missed a typo of that size af…

(Posted Sep 12, 2010 6:52 PM)

General Help and Questions » how much for this Vacation Rental Software?

Hi Freeman611, There is no price right now. The service is entirely free while we work through the public beta phase. The eventual price structure will be a flat rate per month or per booking. Fo…

(Posted Sep 11, 2010 10:18 AM)

Blog Comments » New email options for cancellations - send now, later or never

Booking cancellations are a rarity for most owners, but it's important to treat them professionally so that your guest and third parties have all the information they need. You can now decide when (…

(Posted Sep 1, 2010 5:46 PM)

Blog Comments » Changing booking dates? Tell guest & 3rd parties automatically.

It's easy to change the dates for a booking, but up until now, nothing has automatically alerted the guest that the change successfully occured. You had to send a manual email to the guest after the…

(Posted Aug 30, 2010 1:53 PM)

Blog Comments » Smarter collection options for scheduled payments

Scheduled payments are now smarter than ever! In Thursday's update, we released some changes that will increase the versatility of what scheduled payments can do. If you schedule a new payment, or …

(Posted Aug 17, 2010 1:16 PM)

Blog Comments » Update for payments, security deposits, cancellations and email

It's been almost two months since our last update, but we haven't been sitting on our hands. We've been working on a variety of issues relating to payments, security deposits, scheduled payments, sc…

(Posted Aug 13, 2010 10:20 AM)

Blog Comments » New support area with articles and search

We've just released a new support area and filled it with a new list of support articles. At the moment, we're still working on writing all the articles, but we wanted to release the layout so that …

(Posted Jun 24, 2010 6:05 PM)

Blog Comments » Calendar view for bookings

Have you ever wished you could see your bookings overlayed on a calendar instead of a plain grid? So have we. While the grid is useful for scanning some of the details, 90% of the time you want a c…

(Posted Jun 2, 2010 4:44 PM)

Blog Comments » Booking arrival & departure dates added to mail merge fields

For your custom renter agreements, two new fields are now available in the 'Insert Fields' drop-down list: booking arrival date and booking departure date. These options are exactly what they sound …

(Posted May 22, 2010 4:12 PM)

Blog Comments » Scheduling and resetting security deposits

On Monday, we commented about some enhancements to the renter agreement PDFs. In the same update, we also released a significant set of improvements for security deposits. You can now schedule secu…

(Posted Apr 29, 2010 5:53 PM)

Blog Comments » Page numbers and full names on renter agreements

About a month ago, one of our users brought up a great point. The user pointed out that when a renter agreement is turned into a PDF, at the time of booking, the PDF has no page numbers. At first, …

(Posted Apr 26, 2010 3:30 PM)

Blog Comments » Rate overrides for seasons or specific dates

We recently discussed the new rate categories that were added to OwnerRez. In the same update, we also added overrides. The steps for working with rate categories, discussed in the last post, can a…

(Posted Apr 8, 2010 7:46 PM)

Blog Comments » Overhaul of the rate engine with new categories and options

Rate categories and overrides are here! We've added significant functionality to the rate engine, based mostly on your feedback. You can now specify a rate for weekends, specify the number of night…

(Posted Apr 8, 2010 5:56 PM)

Blog Comments » Custom renter agreements - ready to go!

Custom renter agreements are here! We've just released an update that lets you create your own custom agreement, directly within the system. You can copy in any text you want, including from any MS…

(Posted Mar 11, 2010 3:27 PM)

Blog Comments » Send booking confirmation emails now, later or not at all

Last Saturday's update added several new features like being able to disable security deposits at the property and quote level. Another new feature in that update has to do with booking confirmation…

(Posted Mar 5, 2010 5:04 PM)

Blog Comments » Disable security deposits at the property or quote level

Saturday's update gave us several new features. Among them, you can now disable the security deposit for your property or a specific quote. To disable the security deposit, navigate to your propert…

(Posted Mar 4, 2010 11:37 AM)

Blog Comments » Perfect Places calendar now fully integrated

On Friday, we released an update that finalizes our integration with Perfect Places. You can now create a calendar sync for Perfect Places and we'll automatically make sure your bookings show up the…

(Posted Feb 22, 2010 11:43 AM)